Terms and Conditions

Definitions

1. In these Terms & Conditions, except where the context otherwise requires:

1. “Client”, “you”, or “your” means the individual(s) who has accepted or proposes to accept products or services by TTA;
2. “Contract” refers to a combination of several key components, including these specified Terms & Conditions, the Registration Form, and the TTA Group Privacy Policy. Additionally, it encompasses any other relevant policies, guidelines, codes of conduct, and regulations of TTA that are communicated and made available to the Client, Parents, and Student. Please note that these elements may be subject to updates, amendments, supplements, or variations over time;
3. “Regular Programmes” mean all regular classes, courses and programmes developed, offered and conducted by TTA and/or its Staff for the Student during each Term excluding holiday workshops or special programmes;
4. “Class” or “Classes” whether or not such term has been capitalised, mean all classes, courses, workshops and programmes and conducted by TTA and/or its Staff for the Student this includes Regular Programmes, Holiday Programmes or Special Programmes;
5.  “Course Materials” means all materials, documents, worksheets, or instruments (whether in physical or digital copy) used, distributed or otherwise circulated in relation to the Student’s enrolment with TTA under the Regular Programmes, Holiday Programmes or Special Programmes, including but not limited to all audio or video recordings of classes, and quizzes/tests and activities held in respect thereof;
6. “Holiday Programmes” and “Special Programmes” mean all classes, courses, workshops and programmes developed, offered and conducted by TTA and/or its Staff for the Student, independent and outside of the Regular Programmes;
7. “Parents” means the parents of the Student and any person or guardian who has accepted parental or legal responsibility for the Student. Parents are responsible, individually and jointly, for complying with their obligations under these Terms and Conditions;
8. “Personal Data” means the definition assigned to it under the Personal Data Protection Act 2012, and shall include any data about you, the Parents or Student, who can be identified from that data and/or other information to which TTA has or is likely to have access to;
9. “Registration Form” refers to TTA’s registration form pursuant to which the Student is enrolled in TTA;
10. “Services” means the classes, courses, workshops and programmes developed, offered and conducted by TTA and/or its Staff for the Student under the Contract, and shall include the Regular Programmes, Special Programmes and Holiday Programmes; 
11. “Staff” means any officer, teacher (whether permanent or temporary), employee, agent, service provider, representative or contractor of TTA, whether located in Singapore or outside of Singapore;
12. “Student” means the individual(s) who is the recipient of Services provided by TTA;
13. “Term” means each period of the academic year during which TTA regularly conducts classes;
14. “TTA”, “we”, “us” or “our” means TITAN TECH ACADEMY and its affiliates;
15. “TTA Group Entity” refers to TTA or any other corporation related to them by way of section 6 of the Companies Act Cap. 50.

2. By enrolling with us, you are accepting and consenting to the practices described in the Terms & Conditions. We may modify theTerms & Conditions from time to time and your continued use of our service(s)  following such change shall signify your agreement to be bound by the modified Terms & Conditions. 

Enrolment at Titan Tech Academy Pte Ltd (Also known as “Titan Tech Academy”, “TTA”, “we”, “us” or “our”)

3. The Client and Parents agree to fully disclose all necessary information needed for your child’s enrollment and continued enrollment with us. In the event that it’s been brought toTTA’s attention that information considered necessary for enrollment is false or withheld, TTA has the right to suspend or terminate your child from all classes.

4. TTA reserves the right to transfer, suspend and/or terminate the Student with immediate effect from or to any or all classes in the event that the Client, Parents and/or Student breaches any provisions of the Contract, or TTA deems, in its sole discretion, that the Client, Parents and/or Student demonstrates behaviour that is detrimental to the welfare or safety of the Staff or other parents and students of TTA, or prejudicial to good order or the reputation of TTA, or for any other reason that TTA deems fit and proper in its absolute discretion.

If, under this clause, the Student’s enrollment is terminated by TTA, the company shall not be held responsible for refunding any previously paid deposits or fees to TTA. It is essential to note that this clause is not limited to specific scenarios, but rather serves as a general guideline for when TTA may exercise its right to take action:

1. cause or threaten to cause physical injury to other parents, students and/or Staff for any reason;
2. use threatening, abusive or insulting words or behaviour towards other parents, students and/or Staff;
3. harass, cause alarm or distress to other parents, students and/or Staff;
4. fail to comply with any policy, guidelines, code of conduct, regulation, notice, direction or instruction given by TTA or any Staff in relation to the conduct of classes or the use of TTA’s premises or items or any matter relating to the provision of the Services;
5. persistently behave in a manner that is disruptive and prevents the continuation of classes or the provision of the Services;
6. use, disclose or disseminate any of TTA’s or TTA Group’s trademarks or copyright material without obtaining TTA’s or TTA Group’s prior written consent; or
7. do not pay any fees payable to TTA and which are outstanding and remain unpaid as at the first week of commencement of the Term.

5. Should any investigations be deemed by TTA (in its sole discretion) to be necessary or appropriate, the Student may be transferred, suspended or terminated from any or all classes pending such investigation.

6. TTA reserves the right to do any or all of the following, in its sole discretion, as it may from time to time deem necessary:

1. make all changes to the conduct of classes, including but not limited to, transferring, combining, dividing or dissolving a class, changing the teachers or specialist trainers, rescheduling classes, and varying the manner in which classes are conducted, such variation to include the conducting of classes online;
2. refuse entry to the Student if the Student is deemed to be unwell, or if TTA has reason to believe that the Student has been in contact with or has been exposed to another Student or person who is harbouring or is likely to or is suspected to harbour the agents of an Infectious Disease; and
3. amend or vary the venues and contents of the classes, according to programme priorities and student needs. TTA may at its discretion, where feasible, give written notice to the Client, Parent and/or Student prior to effecting or carrying out any of the above changes.

7. TTA cannot assure the Student’s enrollment in specific classes or time slots, nor guarantee classes to be conducted by particular Staff members. TTA holds the right, at its absolute discretion, to assign the Student to an appropriate class or timeslot based on factors including class availability, capacity, Staff availability, and TTA’s assessment of the Student’s suitability concerning ability, conduct, temperament, or any other relevant consideration for a given class.

8. The Student shall not be entitled to receive any Course Materials for any classes which he or she has not registered or paid for. In the event that the Student commences classes mid-way during any programme or Term, the Student shall only be entitled to have access to Course Materials utilised or distributed from the date on which the Student begins attending the classes. 

9. Fees for unattended lessons are strictly non-refundable. With respect to the Regular Programmes, Students may be offered, subject to availability and at TTA’s sole discretion, up to a maximum of 2 replacement classes each Term (the “Replacement Limit”). With respect to the Holiday/Special Programmes, requests made for replacement classes will be decided on a case-by-case basis subject to availability and at TTA’s sole discretion. In the event that it is not possible to arrange a replacement class due to a lack of vacancies in other classes, the class fees for the class missed shall not be refunded or pro-rated. This clause shall apply notwithstanding that the Student has valid reason(s) for missing the class. 

10. The Replacement Limit shall not apply to Students who are unable to attend a class under the Regular Programme (“Regular Classes”) as a result of a clash in the timings between the Regular Class and a class held under the Holiday Programme or Special Programme. In such an event, TTA may (but is not obliged to) in its discretion: provide replacement Regular Class(es) in excess of the Replacement Limit.

11. There will be no classes held on (i) public holidays (whether general, gazetted or otherwise declared or observed in Singapore), (ii) if a public holiday falls on a Sunday, the day next following (not being itself a public holiday), or (iii) such other days as designated by TTA as a non-schooling day for any reason (including without limitation weather/emergency/safety reasons, for the purposes of school retreats/excursions or other administrative non working days etc.). Unless otherwise indicated, no replacement classes will be scheduled and no refund of class fees will be given in lieu of any classes which would otherwise have been held but for the same. 

PAYMENT AND REFUNDS

12. In consideration of TTA providing the Services to the Student, the Client shall pay the applicable fees, together with the applicable Goods & Services Tax (“GST”) or any other tax that may be levied by the Government of Singapore from time to time.

13. The applicable fees will be reviewed from time to time and may be increased or decreased by such amount as TTA, in its sole discretion, deems fit.

14. New Client, Parents and/or Student undertakes to pay the applicable course fees, including the deposit if applicable, upon signing the Registration Form and in any event within three (3) working days from the date of the invoice issued by TTA.

15. Existing Client, Parents and/or Student undertakes to pay all other applicable fees to TTA within two (2) weeks from the date of the invoice issued by TTA.

16. A Student cannot commence or continue classes with TTA whilst any fees are outstanding and unpaid. A Student’s place in any particular Regular Programme, Holiday Programme and/or Special Programme shall not be confirmed until and unless full payment of all applicable fees is received by TTA.

17. Payments to TTA must be made by any of the following methods:

1. PAYNOW: Paynow to UEN;
2. Cheques must be made payable to “TTA” or “Titan Tech Academy Pte Ltd” and sent to Titan Tech Academy, Tower 3, #02-738/739, Suntec City Mall, Singapore 038983 by mail or hand;
3. NETS payment may be made at the front desk of any outlet during opening hours.

18. A registration fee of S$50.00 for Regular Programmes is payable upon registration by Client, Parents and/or Student in respect of Students who are not existing students of TTA. The amount of registration fee is subject to change at any time and without prior notice, and is strictly non-refundable in any circumstance.

19. In the event that a Student commences a Regular Programme class after the Term has commenced, fees for the current and following Term are payable within three (3) days of TTA’s confirmation of available vacancy in the relevant class. TTA reserves the right not to accept the Student and/or to cancel or terminate any classes for which payment has not been made by the prescribed due date, and offer the Student’s slot in such classes to other students without further notice to the Student or Parent.

20. In the event that a Student’s application to enrol in Holiday Programme or Special Programme is approved by TTA, fees for the Holiday/ Special Classes shall be payable within three (3) days of TTA’s confirmation of available vacancy in the relevant class(es). TTA reserves the right not to accept the Student and/or to cancel or terminate any classes for which payment has not been made by the prescribed due date, and offer the Student’s slot in such classes to other students without further notice to the Student or Parent.

21. Fees paid for the Regular Programmes, Holiday Programmes or Special Programmes are strictly non-refundable following confirmation from TTA that such fees have been duly received by them. For the avoidance of doubt, TTA shall be under no obligation to refund any fees paid in the event that a decision is made by the Student or Parent to withdraw from TTA at any time before or after the commencement of each Term, Holiday Programme or Special Programme (as the case may be), but after confirmation of payment has been issued by TTA.

22. [This section is only applicable to Students enrolled in the Regular Programmes] A deposit of $100.00 for Regular Programmes shall be payable upon registration and is refundable provided that all the following conditions are fulfilled to TTA’s satisfaction:

1. two calendar week’s written notice of withdrawal is given to TTA before the last day of the Term. In the event that less than two calendar weeks notice is given, TTA shall not be obliged to refund any part of the deposit;
2. a duly completed withdrawal form is submitted to TTA no later than two calendar weeks before the last day of the Term;
3. all fines, if any, are paid in full; and
4. there are no other outstanding payments. In the event that there are outstanding payments, the deposit will be used to offset the outstanding liability before the balance of deposit (if any) may be refunded.

The amount of deposit is subject to change at any time and without prior notice. For the avoidance of doubt, no deposit is payable in respect of registration for Holiday Programmes or Special Programmes.

23. In the event that the Student does not attend the first class of the Regular Programme after the commencement of the same, the deposit will be forfeited.

24. Unless otherwise stated, all applicable fees paid are strictly non-refundable and the credit therein is non transferable to any third party or other Student. The provisions of this clause shall have effect notwithstanding that the relevant class has not commenced or that the Student has not attended any classes.

25. TTA may in its sole discretion, deem that the Client is eligible for a refund of any applicable fee paid or part thereof and in such event, TTA will pay the refunded amount using such payment methods as it may in its sole discretion determine. TTA shall be under no obligation to pay the refunded amount via the same payment method used to make the initial payment.

26. In the event that the Client and/or Parents are persistently late in picking the Student who is attending TTA’s Regular Programme classes, a late pick up fee of $30 will be payable for each 15-minute block.

INTELLECTUAL AND MEDIA RIGHTS

27. The Client, Parents, and Students acknowledge that TTA exclusively owns all rights, title, and interest in all lessons, classes (including online classes), tutorials, courses, and Course Materials, all of which are protected by relevant copyright and intellectual property laws. The Client, Parents, and/or Students are strictly prohibited from sharing, selling, copying, recording, reproducing, or disclosing the Course Materials by any means or for any purpose without obtaining the express written consent of TTA or the TTA Group.

It is hereby acknowledged and agreed by the Client, Parents, and/or Students that any copies of the Course Materials, whether in physical or digital form, including additional online or electronic materials provided by TTA, are granted on a loan basis and not sold. TTA grants a non-exclusive licence to the Client, Parents, and Students, permitting the use of the Course Materials solely for the purposes specified under this Contract, and for no other purpose. The Client, Parents, and Students shall not sell, assign, gift, sub-license, or otherwise transfer any rights in the Course Materials to any third party without obtaining prior written consent from TTA and/or the TTA Group.

28. TTA and/or TTA Group further reserves all rights and interests over any intellectual property created arising as a result of the work or actions of the Student in conjunction with any of TTA’s staff and/or other students for a purpose, class, event, course and/or activity associated with or offered by TTA or TTA Group (“Student’s Work”). To the extent that the Student’s Work includes any copyright or other intellectual property rights entitled to protection under any copyright, trade mark and/or other intellectual property laws of Singapore or elsewhere, the Student and the Parents on behalf of the Student hereby assign and agree to assign to TTA or TTA Group absolutely and free from encumbrances the Student’s Work. Any use of any such intellectual property rights by a Client, Parents and/or Student is subject to the prior written consent of TTA or TTA Group upon such terms and conditions as may be specified by TTA or TTA Group. TTA or TTA Group may, at its discretion, allow the Student’s role in creation/development of intellectual property rights to be acknowledged.

29. The Client, Parents and Student further acknowledge that it shall have no right to use any trademark owned or used by TTA and/or the TTA Group without the express written consent of TTA or the TTA Group.

30. Unauthorised use, sharing, sale, copying, recording, reproduction, or disclosure of Course Materials (or any part thereof) or TTA’s intellectual property rights, including trademarks owned or used by TTA and/or TTA Group, may result in the suspension or termination of a Student, in addition to other available legal remedies.

31. The Client, Parents and Student consent to TTA and/or TTA Group using the Student’s name, work, photographs, academic records, photographs, audio/visual recordings and other material for promotional and other purposes such as publicising TTA and its students’ accomplishments to internal and external audiences, including in print and online, whether during the course of the Student’s enrolment with TTA Group or thereafter.

LIABILITY

32. The Client, Parents and Student shall be responsible for the security, safety and use of their own personal property on TTA’s premises or while otherwise availing of the Services, and TTA and/or its Staff shall not be held liable for hurt, injury, loss or damage to the Client, Parents and Student and any of their personal property arising therefrom.

33. The Client, Parents, and Student are solely responsible for the Student’s medical, allergies, dietary, or any other special conditions or needs (physical, mental, or emotional). TTA will endeavour to accommodate any special requests related to the Student’s conditions to the best of its ability. However, TTA and/or its Staff bear no responsibility for ensuring the Student’s compliance with or adherence to any restrictions, provision of specific items or accommodations, or any actions taken or avoided in connection with such conditions. TTA and/or its Staff also disclaim any responsibility for any injuries, harm, or illnesses arising from such matters.

34. TTA is not a child care centre and we do not provide care, custody, crèche, nursery, babysitting or such similar services. TTA and/or its Staff accepts no responsibility whatsoever for the custody or care of any child, whether the child is travelling to, attending or leaving our premises for the purposes of our services. It is the client’s responsibility to ensure that the student is sent to, attends at and leaves our premises in a timely, safe and orderly fashion.

35. Notwithstanding anything to the contrary in the Contract:

1. TTA’s sole liability and the maximum extent of such liability (if at all TTA’s liability is established) to the Client, Parents and/or Students and the Client, Parents and/or Student’s sole remedy for damages from TTA (whether in respect of one claim or a series of connected claims) howsoever caused arising out of the furnishing or the failure to furnish or to adequately furnish the Services or in respect of any obligation of TTA under or arising out of the Contract and the provision of the Services is limited to the aggregate sum of all payments of fees made by the Client for the material Term (in the case of Regular Programmes) or the Holiday Programme or Special Programme in respect of which such liability arose;
2. TTA shall in no event be liable to the Client, Parents and/or Student for any special, incidental, indirect, consequential or punitive damages, or any loss of profits, opportunity, savings, revenues, business, goodwill or information, whether in contract or in tort or under any other cause of action absolutely, and whether or not caused by acts or omission or negligence of TTA or its Staff, and regardless of whether such damages are foreseeable as at the date the Contract was entered into or from time to time.

36. TTA provides no guarantee that any Services, assigned teacher, workshop, class, or program developed and/or conducted by TTA will result in improved academic or other performance for the Student. The Client, Parents, and/or Student hereby agree to fully waive and indemnify TTA and its Staff from any consequences arising from TTA’s actions or omissions, including but not limited to the conduct of classes, allocation of Staff and students, worksheet marking, Regular Programme, Holiday Programme, Special Programme Course Materials, and the conduct of Staff, other students, and parents.

CONFICIDELITY

37. The Client, Parents, and Student are obliged to maintain strict confidentiality regarding all Terms & Conditions of the Contract, matters related to the provision of Services, and any disputes arising from or concerning the Contract and/or the Services. They shall not, under any circumstances, disclose, communicate, or publish this information to any third parties unless required by regulatory or judicial authorities, or with the express prior written consent of TTA. Any breach or default in upholding this confidentiality shall result in indemnification of TTA by the Client, Parents, and/or Student.

38. Under no circumstances shall TTA be required to disclose to the Client, Parents, Students or any other party any Personal Data (as defined in the Personal Data Protection Act 2012), personal information, details or particulars, confidential information or the identities of other students, parents, Staff or third parties.

39. Any term, condition, stipulation, provision or undertaking in the Contract which is or may become illegal, void, prohibited or unenforceable in any respect under any law shall be ineffective to the extent of such illegality, voidness, prohibition or unenforceability but shall not otherwise invalidate or render illegal, void or unenforceable any other term, condition, stipulation, provision or undertaking contained in the Contract.

40. The Contract shall be governed and construed in accordance with the laws of the Republic of Singapore.

41. Any dispute arising from or related to the Contract must be initially attempted to be resolved in good faith through negotiation between the parties. If the dispute remains unresolved for 30 days from its initial occurrence, the parties agree that the courts of Singapore shall have exclusive jurisdiction to hear and decide any suit, action, or proceeding arising from or in connection with the Contract. For this purpose, each party irrevocably submits to the exclusive jurisdiction of the courts of Singapore.

42. All disputes and the resolution of such disputes (whether conducted through negotiation, litigation or otherwise) shall be strictly private and confidential between the parties.

Personal Data Protection Act (PDPA) Consent

43. By providing us with your personal information for transaction completion, course enrollment, credit card verification, or placing an order, you thereby consent to the collection, use, processing, and disclosure of your personal data by TTA. This consent extends to purposes such as processing your/your child’s registration, facilitating program delivery, extending invitations to future events and online surveys, conducting marketing and promotional activities on print and social media, all in compliance with the Personal Data Protection Act 2012 and its relevant subsidiary legislation.

Regarding disclosure, please be aware that TTA may share your personal data with affiliated organisations and partners, both within and outside of Singapore, as necessary for the aforementioned purposes.